Your Fairy Tale Vacation
is one call away!
From Mickey’s ears to first-class memories — let’s make your Disney trip absolutely unforgettable!
Meet Your Travel Specialist
Rachel
I live with my husband and daughter in Northeast Ohio. I am an Independent Contractor with the travel agency, Small World BIG FUN, a small woman-owned boutique agency. We are classified by Disney as a “Platinum Earmarked Agency”, which is one of the highest regarded agency statuses that can be earned with the Walt Disney Travel Company.
I take a lot of pride in being high touch, hands-on, and being incredibly up to date on the current offerings, processes, and available experiences for all the destinations I book. I have personally visited Disney Destinations—including Walt Disney World, Disneyland, and Disney Cruise Line—more than 150 times. Realistically, I’m in a Disney Destination every 4-6 weeks. Universal Studios has become a passion of mine as well over the last few years as my family has gotten older. I truly know these destinations inside and out. I have been fortunate enough to stay in all the Disney Parks’ on-property resorts and have sailed every ship in the Disney Cruise Line fleet. I know how to translate my wealth of knowledge and translate it to a vacation perfectly designed for your family. Chances are, if you have a question about a VIP experience, hotel, restaurant, or attraction, I’ve done it.
When I’m not working or traveling, you’ll find me in my garage powerlifting or in my kitchen cooking and baking. I’m a busy mom who values “casual luxury”, loves a good dad joke, and could eat a steak for every meal. I can’t wait to meet you!!
Professional Planning Services
Every family and every vacation is different. We will discuss how my services will be tailored to fit your needs during our Discovery Call.
MY TRAVELERS RECEIVE
Personalized Service
The vacations I plan for my families are highly collaborative. No two travelers are the same–I get to know my travelers on a personal level to find out what really matters to them. I get to work making sure you are matched with the optimal experience for you.
V.I.P. Treatment
When we work together to plan your vacation, you have ONE point person who knows your name when you call and who knows what questions to answer before you even think to ask them.
Peace of Mind
Working with me ensures you have someone committed to you and is deeply invested in your happiness every step of the way. Should you run into any travel issues, rest easy knowing I’m working behind the scenes, advocating on your behalf to find solutions as quickly as possible.
Personalized Service
The vacations I plan for my families are highly collaborative. No two travelers are the same–I get to know my travelers on a personal level to find out what really matters to them. I get to work making sure you are matched with the optimal experience for you.
V.I.P. Treatment
When we work together to plan your vacation, you have ONE point person who knows your name when you call and who knows what questions to answer before you even think to ask them.
Peace of Mind
Working with me ensures you have someone committed to you and is deeply invested in your happiness every step of the way. Should you run into any travel issues, rest easy knowing I’m working behind the scenes, advocating on your behalf to find solutions as quickly as possible.
INCLUDED SERVICES
- Booking, linking, and managing your vacation package(s)
- Linking My Disney Experience accounts for additional guests (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations/Enchanting Extras/Private VIP Tours
- Ordering MagicBand+
- Lightning Lane Booking Reminders
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, park announcements, and lots of other BIG FUN!
- Invitation to the Disney Tech 101 Webinar where I tech my travelers about all of the Disney technology, including the My Disney Experience app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies, and to be excited with you!
- Booking, linking, and managing your vacation package(s)
- Linking cruise reservations for planning and dining purposes (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Disney Cruise Line
- Managing important deadlines
- Final Payment Date
- Booking Windows for Port Adventures/Excursions
- Online Check-In
- Working with Shoreside Concierge Services to request and tweak Port Adventures/Excursions and On-Board Activities (applicable for concierge stateroom guests only)
- Video tutorials and step by step instructions for tasks I cannot handle on your behalf
- Booking Port Adventures/Excursions and On-Board Activities
- Online Check-In
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about sailing Disney Cruise Line, what to expect as you prepare to travel, and what to expect when you’re sailing.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
- Booking, linking, and managing your vacation package(s) to respective Disneyland account(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Theme Park Reservations
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Theme Park Reservations Opening Dates
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Private VIP Tours
- Lightning Lane Premier Pass Booking
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- Access to the Disneyland Tech 101 Webinar where I teach my travelers about all of the Disney technology, including the Disneyland app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Private or Semi-Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes your travel eDocuments from Universal, park touring tips and processes, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Adventures by Disney
- Managing important deadlines
- Adventures by Disney Contract Submission
- Final Payment Date
- Working with Adventures by Disney Vacationistas to facilitate any travel communications, requests, and details
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about traveling with Adventures by Disney, what to expect as you prepare to travel, and what to expect when you’re in destination.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
- Booking, linking, and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Activities Reservations
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations
- Activity Booking Windows
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes resort details, technology guidelines, and activity suggestions.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Walt Disney World
- Booking, linking, and managing your vacation package(s)
- Linking My Disney Experience accounts for additional guests (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations/Enchanting Extras/Private VIP Tours
- Ordering MagicBand+
- Lightning Lane Booking Reminders
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, park announcements, and lots of other BIG FUN!
- Invitation to the Disney Tech 101 Webinar where I tech my travelers about all of the Disney technology, including the My Disney Experience app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies, and to be excited with you!
Disney Cruise Line
- Booking, linking, and managing your vacation package(s)
- Linking cruise reservations for planning and dining purposes (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Disney Cruise Line
- Managing important deadlines
- Final Payment Date
- Booking Windows for Port Adventures/Excursions
- Online Check-In
- Working with Shoreside Concierge Services to request and tweak Port Adventures/Excursions and On-Board Activities (applicable for concierge stateroom guests only)
- Video tutorials and step by step instructions for tasks I cannot handle on your behalf
- Booking Port Adventures/Excursions and On-Board Activities
- Online Check-In
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about sailing Disney Cruise Line, what to expect as you prepare to travel, and what to expect when you’re sailing.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Disneyland
- Booking, linking, and managing your vacation package(s) to respective Disneyland account(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Theme Park Reservations
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Theme Park Reservations Opening Dates
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Private VIP Tours
- Lightning Lane Premier Pass Booking
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- Access to the Disneyland Tech 101 Webinar where I teach my travelers about all of the Disney technology, including the Disneyland app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Universal Studios
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Private or Semi-Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes your travel eDocuments from Universal, park touring tips and processes, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Adventures by Disney
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Adventures by Disney
- Managing important deadlines
- Adventures by Disney Contract Submission
- Final Payment Date
- Working with Adventures by Disney Vacationistas to facilitate any travel communications, requests, and details
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about traveling with Adventures by Disney, what to expect as you prepare to travel, and what to expect when you’re in destination.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Aulani: A Disney Resort and Spa
- Booking, linking, and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Activities Reservations
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations
- Activity Booking Windows
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes resort details, technology guidelines, and activity suggestions.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Ready to plan your
dream vacation?
Planning Timeline
INQUIRE
Once you’re ready to start planning your Disney experience, schedule a complimentary phone or Zoom call via my Calendly link found here or on my social media platforms. This discovery conversation is required for us to work together.
Initial Discovery Meeting
This is when I learn all about your family, travel preferences, and the vision you have for your luxury vacation. Prepare for me to ask questions about your desired experiences, accommodations, and special occasions like honeymoons or anniversaries. Don’t hesitate to come with questions of your own!
Trip Research & Proposals
Now it’s my time to get to work matching your feedback to the right premium experience, destination, and vacation package for you! I use my expertise as a luxury Disney concierge planner to build and present your customized vacation package options. As part of our Discovery Meeting, I will give you a time frame in which to expect your proposal. Once delivered, please be prepared to pay your deposit within 1-3 days.
Tweaks & Revise
After you review your luxury proposal, we’ll make necessary adjustments based on your personal preferences and lock in your official plan.
Book Your Vacation
Once you’ve made a decision, I will send over my “next steps to book” emails, and your vacation is officially in motion! I will be there for you step by step from now until you return home. All that’s left for you to do is get the countdown started!
INQUIRE
Once you’re ready to start planning your Disney experience, schedule a complimentary phone or Zoom call via my Calendly link found here or on my social media platforms. This discovery conversation is required for us to work together.
Initial Discovery Meeting
This is when I learn all about your family, travel preferences, and the vision you have for your luxury vacation. Prepare for me to ask questions about your desired experiences, accommodations, and special occasions like honeymoons or anniversaries. Don’t hesitate to come with questions of your own!
Trip Research & Proposals
Now it’s my time to get to work matching your feedback to the right premium experience, destination, and vacation package for you! I use my expertise as a luxury Disney concierge planner to build and present your customized vacation package options. As part of our Discovery Meeting, I will give you a time frame in which to expect your proposal. Once delivered, please be prepared to pay your deposit within 1-3 days.
Tweaks & Revise
After you review your luxury proposal, we’ll make necessary adjustments based on your personal preferences and lock in your official plan.
Book Your Vacation
Once you’ve made a decision, I will send over my “next steps to book” emails, and your vacation is officially in motion! I will be there for you step by step from now until you return home. All that’s left for you to do is get the countdown started!
Explore Premium
destinations
Experience the Most Magical Place on Earth in Orlando, Florida, with exclusive VIP tours and deluxe accommodations.
Where Magic Meets the Sea – whether it be tropical, glacial, or somewhere in between, there is a luxury cruise itinerary for everyone.
Adventures by Disney
Explore the world with first-class concierge service provided by the Walt Disney Travel Company.
Disneyland
Visit the original Disney theme park located in Anaheim, California, the Happiest Place on Earth, with personalized planning and VIP experiences.
Aulani | Disney Hawaii Resort
Discover the Magic of Disney nestled on the beaches of Ko Olina in Hawaii—perfect for honeymoons and family getaways.
Meet
Rachel
I live with my husband and daughter in Northeast Ohio. I am an Independent Contractor with the travel agency, Small World BIG FUN, a small woman-owned boutique agency. We are classified by Disney as a “Platinum Earmarked Agency”, which is one of the highest regarded agency statuses that can be earned with the Walt Disney Travel Company.
I take a lot of pride in being high touch, hands-on, and being incredibly up to date on the current offerings, processes, and available experiences for all the destinations I book. I have personally visited Disney Destinations—including Walt Disney World, Disneyland, and Disney Cruise Line—more than 150 times. Realistically, I’m in a Disney Destination every 4-6 weeks. Universal Studios has become a passion of mine as well over the last few years, as my family has gotten older. I truly know these destinations inside and out. I have been fortunate enough to stay in all the Disney Parks’ deluxe on-property resorts and have sailed every ship in the Disney Cruise Line fleet. I know how to translate my wealth of knowledge into a vacation perfectly designed for your family. Chances are, if you have a question about a VIP experience, hotel, restaurant, or attraction, I’ve done it.
When I’m not working or traveling, you’ll find me in my garage powerlifting or in my kitchen cooking and baking. I’m a busy mom who values “casual luxury”, loves a good dad joke, and could eat a steak for every meal. I can’t wait to meet you!!
A few kind
words
If any of you are thinking about a Disney trip but have no idea where to even start, please reach out to Rachel. She makes your life as easy as possible by removing the stress of planning and literally helping make your dreams come true.
Disney is really the most magical place on earth, but I firmly believe I wouldn’t be able to say that as confidently if I hadn’t worked with Rachel to plan our trip. She’s extremely easy to work with and will take the utmost care of you. I cannot recommend her enough.
Rachel has been wonderful to work with! She has planned our last 3 trips and although my family and I have been to WDW countless times, she always has extra tips and tricks and keeps me up to date on all that is new, and the ever changing technology! The webinars helped this year transitioning to the new lightning lane system, which allowed us to utilize our time doing what the kids really enjoyed with little to no wait time in lines. I also love the ease of having all of my park days and dining reservations planned out for me! Our favorites have been coordinating our Bibbidi bobbidi boutique reservations with Cinderella’s Royal Table and intro to Minnie Vans! She always has great recommendations and answers all of my questions-even while we are on property. I highly recommend her!
I cannot recommend Rachel Tilves enough!! She was a gift straight from the Lord!! She not only is very knowledgeable in what she does, she does it with great passion-wanting you and your family to enjoy WDW and more, each other! By the time our trip was here, she felt like a best friend!! And she was available to help us even during our trip!!
Our family will have THE fondest memories of this sweet opportunity!! And forever be grateful for ALL that Rachel recommended and did for US!!!
Book a trip NOW, you won’t be sorry!!
The F family loves you, Rachel Tilves!!!!!
Can’t wait to plan another adventure with you!!!!
The numbers of times I looked at my husband during our Disney trip and said:
“Thank Goodness for Rachel!” was honestly insane. Her advise, expertise, promptness, kindness – all of it – made the entire planning of this trip so easy! And all of the education she provided before, as well as real time help while we were in the parks/traveling, made our first time visiting Disney SO MUCH less stressful. It was an amazing experience. I will never go back to Disney without Rachel’s help! Thank you,
Rachel, for everything!!!
This was our first time using a travel agent and Rachel exceeded our expectations! We will be using her for all future trips. Utilizing a travel agent made it SO much easier on us as a family – she did absolutely everything for us!
This was our very first cruise and Rachel was SO knowledgeable and was able to answer every single question we had. On top of that, she helped ease my anxiety of the overall trip. She was honest and upfront. We truly fell in love with DCL & 1 look forward to future cruises!
What I thoroughly enjoyed during the process was Rachel mailing us a folder with everything we needed; light card, itinerary, lanyards – it really had it all! We used that folder all week and kept our passports in it!
I truly cannot say enough good things about Rachel. She was there for my family every step of the way & “held my hand” throughout the whole thing. She is the absolute best!
Thanks so much, Rachel! I work in travel too, and regularly correspond with a lot of travel advisors. It’s clear that you are very good at what you do and authentic with your enthusiasm. We’re grateful for your assistance and appreciate all your help with our trips. By that, I mean I’m grateful that you make it so easy for M and R, since I’m just kind of along for the ride
Frequently Asked Questions
What is your Niche?
I specialize in vacations to Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Aulani: A Disney Resort and Spa in Hawaii, and Universal Studios.
If you’d like to plan a vacation to a different destination, please still reach out to me! I will connect you with a travel agent who specializes in that destination within our agency.
Does working with you cost extra?
I specialize in vacations to Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Aulani: A Disney Resort and Spa in Hawaii, and Universal Studios.
Do you plan off property Walt Disney World vacations?
I specialize in vacations to Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Aulani: A Disney Resort and Spa in Hawaii, and Universal Studios.
If you’d like to plan a vacation to a different destination, please still reach out to me! I will connect you with a travel agent who specializes in that destination within our agency.
What if I need to move or cancel my trip?
I specialize in vacations to Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Aulani: A Disney Resort and Spa in Hawaii, and Universal Studios.
If you’d like to plan a vacation to a different destination, please still reach out to me! I will connect you with a travel agent who specializes in that destination within our agency.
Your vacation awaits
let's get started!
I am so glad you’re here. Looking forward to our chat!