Hello! My name is Rachel Tilves, your go-to luxury Disney travel planner specializing in family vacations and concierge Disney travel planning for Disney Destinations around the world. I’m so glad you’re here!
”Build
”Vacation
As a VIP Disney Vacation planner with over 150 Disney experiences under my belt, I know that your dream vacation is about all the little, magical moments. When it comes to luxury Disney travel planning, there’s always something new and exciting to experience—no two visits are ever the same. But with thousands of possible vacation packages, it’s not just about finding an option that fits your budget and schedule—it’s about finding the perfect fit.
Whether you’re ready to set sail on a first-class Disney cruise, embark on a globetrotting quest through Adventures by Disney, celebrate your Disney honeymoon, or even soak up some Hawaiian goodness at Aulani, let’s talk! As your dedicated Disney travel agent for families and busy professionals, I’ll craft your personalized vacation and equip you with everything you need to be prepped, punctual, and present through every stage of your adventure.
”Explore
”destinations”
Walt Disney World
”Experience
Disney Cruise Line
”Where
Adventures by Disney
”Explore
Disneyland
”Visit
Aulani | Disney Hawaii Resort
”Discover
Universal Studios Orlando
”The
”Professional
”Every
”MY
Personalized VIP Service
”The
Exclusive Concierge Treatment
”You
Peace of Mind & VIP Advocacy
”Working
”What’s
”Walt
- Booking, linking, and managing your vacation package(s)
- Linking My Disney Experience accounts for additional guests (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations/Enchanting Extras/Private VIP Tours
- Ordering MagicBand+
- Lightning Lane Booking Reminders
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, park announcements, and lots of other BIG FUN!
- Invitation to the Disney Tech 101 Webinar where I tech my travelers about all of the Disney technology, including the My Disney Experience app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies, and to be excited with you!
”Disney
- Booking, linking, and managing your vacation package(s)
- Linking cruise reservations for planning and dining purposes (if applicable)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Disney Cruise Line
- Managing important deadlines
- Final Payment Date
- Booking Windows for Port Adventures/Excursions
- Online Check-In
- Working with Shoreside Concierge Services to request and tweak Port Adventures/Excursions and On-Board Activities (applicable for concierge stateroom guests only)
- Video tutorials and step by step instructions for tasks I cannot handle on your behalf
- Booking Port Adventures/Excursions and On-Board Activities
- Online Check-In
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about sailing Disney Cruise Line, what to expect as you prepare to travel, and what to expect when you’re sailing.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
”Disneyland”
- Booking, linking, and managing your vacation package(s) to respective Disneyland account(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Theme Park Reservations
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Special Ticket Events
- Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Theme Park Reservations Opening Dates
- Advanced Dining Reservations
- Enchanting Extras Reservations
- Private VIP Tours
- Lightning Lane Premier Pass Booking
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- Access to the Disneyland Tech 101 Webinar where I teach my travelers about all of the Disney technology, including the Disneyland app, current terms and processes for Lightning Lanes, Virtual Queues, and more!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes Lightning Lane recommendations, park touring tips, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
”Universal
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Private or Semi-Private VIP Tours
- Private Vehicle Transfers
- Managing important deadlines
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes your travel eDocuments from Universal, park touring tips and processes, and technology guidelines.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
”Adventures
- Booking and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Pre/Post Night Hotel Accommodations
- Private Vehicle Transfers or Transfers through Adventures by Disney
- Managing important deadlines
- Adventures by Disney Contract Submission
- Final Payment Date
- Working with Adventures by Disney Vacationistas to facilitate any travel communications, requests, and details
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes everything you need to know about traveling with Adventures by Disney, what to expect as you prepare to travel, and what to expect when you’re in destination.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
”Aulani:
- Booking, linking, and managing your vacation package(s)
- Assisting with, making suggestions for, and booking (subject to availability and vacation requirements)
- Advanced Dining Reservations
- Activities Reservations
- Private Vehicle Transfers
- Managing important deadlines
- Advanced Dining Reservations
- Activity Booking Windows
- Final Payment Date
- Access to my Private Traveler Community on Facebook where I post travel tips and tricks, announcements, and lots of other BIG FUN!
- A customized travel itinerary delivered to your family a few weeks prior to the start of your vacation that includes resort details, technology guidelines, and activity suggestions.
- Flight support and resources to ensure smooth arrival and departure for your vacation.
- Support before, during, and after your vacation for general questions emergencies and to be excited with you!
Ready to plan your dream vacation?
”Your
Inquire
Once you’re ready to start planning your Disney experience, schedule a complimentary phone or Zoom call via my Calendly link found here or on my social media platforms. This discovery conversation is required for us to work together.
Initial Discovery Meeting
This is when I learn all about your family, travel preferences, and the vision you have for your luxury vacation. Prepare for me to ask questions about your desired experiences, accommodations, and special occasions like honeymoons or anniversaries. Don’t hesitate to come with questions of your own!
Trip Research & Proposals
Now it’s my time to get to work matching your feedback to the right premium experience, destination, and vacation package for you! I use my expertise as a luxury Disney concierge planner to build and present your customized vacation package options. As part of our Discovery Meeting, I will give you a time frame in which to expect your proposal. Once delivered, please be prepared to pay your deposit within 1-3 days.
Tweaks & Revise
After you review your luxury proposal, we’ll make necessary adjustments based on your personal preferences and lock in your official plan.
Book Your Vacation
Once you’ve made a decision, I will send over my “next steps to book” emails, and your vacation is officially in motion! I will be there for you step by step from now until you return home. All that’s left for you to do is get the countdown started!
”Inquire”
Once you’re ready to start planning, schedule a phone or Zoom call via my Calendly link found here or on my social media platforms. This conversation is required for us to work together.
”Initial
This is the time where I will learn all about your family and the vision you have for your vacation. Prepare for me to ask some questions and engage in some dialogue. Don’t hesitate to come with questions of your own, too!
”Trip
Now it’s my time to get to work matching the feedback you’ve given me to the right experience and destination and vacation package for you! I use my expertise to build and present your customized itinerary to you. As part of our Discovery Meeting, I will give you a time frame in which to expect your proposal. Once delivered, please be prepared to pay your deposit within 1-3 days.
”Tweak
After you take time to review your proposal, we will make necessary adjustments based on your personal preferences and lock in your official plan.
”Book
Once you’ve made a decision, I will send over my “next steps to book” email; and, your vacation is officially in motion! I will be there for you step by step from now until you return home. All that’s left for you to do is get the countdown started!
”Meet
”Planner”
I live with my husband and daughter in Northeast Ohio. I am an Independent Contractor with the travel agency, Small World BIG FUN, a small woman-owned boutique agency. We are classified by Disney as a “Platinum Earmarked Agency, which is one of the highest regarded agency statuses that can be earned with the Walt Disney Travel Company.
As your dedicated Disney travel agent for families and luxury travelers, I have personally visited Disney Destinations—including Walt Disney World, Disneyland, and Disney Cruise Line—more than 150 times. Realistically, I’m in a Disney Destination every 4-6 weeks. I truly know the premium products and VIP experiences inside and out. I have been fortunate enough to stay in all the Disney Parks’ deluxe on-property resorts and have sailed every ship in the Disney Cruise Line fleet.
Chances are, if you have a question about a Disney VIP experience, private tour, or luxury accommodation, I’ve done it. I can confidently offer my first-hand experiences to help your family make informed decisions for your luxury Disney travel planning needs.
”A
”words”
”Frequently
”What
I specialize in vacations to Walt Disney World, Disney Cruise Line, Disneyland, Adventures by Disney, Aulani: A Disney Resort and Spa in Hawaii, and Universal Studios.
If you’d like to plan a vacation to a different destination, please still reach out to me! I will connect you with a travel agent who specializes in that destination within our agency.
”Does
For families who choose to hire me and work together, I do charge a Professional Planning Fee to manage the details and deadlines associated with your vacation. We will talk about this process and all that’s included as part of your Discovery Call!
”Do
At this time, I am only booking on-property Walt Disney World vacation packages. The only exception to this policy is travel parties booking at least one day of Disney VIP Tours utilizing my services. Otherwise, the off-property experience poses too many challenges for guests.
”What
I understand how important flexibility and the option to cancel your trip has become. Part of my job as your travel advisor is to educate you about each aspect of your trip’s modification and cancellation policy. The packages and experiences I curate for my travelers each have their own unique set of policies, so I will provide those as we are getting ready to book your vacation.
Please note, I will only move a vacation one time before we will need to go back to the Discovery phase. This way, I can ensure the current package is still the best fit.
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